About Arbetsförmedlingen

Arbetsförmedlingen, the Swedish Public Employment Services, is a government-funded agency working on behalf of the Swedish parliament and government. We provide employment services to both jobseekers and employers, prioritising those most vulnerable on the labour market.

Arbetsförmedlingen in brief

Our mission is is to contribute to a well-functioning labour market for jobseekers and for employers. This means helping jobseekers to find suitable jobs and employers to find employees with the skills and experiences they need to prosper.

We promote a quick and efficient introduction of newly arrived immigrants to the labour market. In collaboration with Försäkringskassan (the Swedish Social Insurance Agency) we work with employability rehabilitation for people with functional impairments, to ease their way into the job market. We also collaborate with local authorities across the country to reduce the rates of youth unemployment locally.

Arbetsförmedlingen has 280 local employment offices, organised into 10 market areas spanning across the whole country. We have about 14.000 employees, of which about 11.000 are employment officers.

67 percent of the employees are women, and 33 percent are men. The average age is 47. We work actively with equality, diversity and equal opportunities for everyone. We have zero tolerance for all forms of discrimination.

As part of our long-term goals we are currently undergoing an organisation-wide overhaul, to modernise and improve the state of our agency to better meet our customers' needs.

Arbetsförmedlingen is led by Director General Mikael Sjöberg and the head office is located in Stockholm, the capital city of Sweden.


Our mission, powers and obligations are decided by the Swedish Parliament and Government. Arbetsförmedlingen’s remit is detailed in Ordinance (2007:1030) with instructions for Arbetsförmedlingen.

Our overall responsibilities include public employment services and the agency’s labour market programmes. We work to improve the way the labour market operates by:

  • effectively match jobseekers and employers
  • prioritise those most ulnerable on the labour market
  • contribute to a stable increase of employment

In addition Arbetsförmedlingen shall:

  • ensure that the unemployment insurance serves as a transition insurance
  • collaborate with private providers to quickly and efficiently get jobseekers into work
  • actively collect information regarding vacant positions
  • analyse, monitor and evaluate our activities and how they influence the labour market
  • assist other public authorities and organisations which analyse the labour market in cooperation with other public authorities prevent benefit fraud
  • ensure that Sweden fulfil the requirements with regards to facilitating intra-EU mobility

Special responsibilities

Arbetsförmedlingen have the sector responsibility for functional impairment issues within the active labour market policy. The agency also has the total responsibility for integrating newly arrived immigrants into the labour market and the society.

Priorities for 2018

In the appropriation directions for 2018 the Government set out the following objectives for Arbetsförmedlingen:

  • Improve skills-based matching and counteract recruitment issues by intensified placement service and career guidance
  • Significantly increase the number of newly arrived immigrants leaving the Introduction programme for employment or education, especially among women
  • Increase the number of enrolled in the Job and development guarantee programme going into work or education
  • Young jobseekers shall go into work, education or a labour market measure within 90 days in order to maintain the 90-day guarantee
  • Increase the number of jobseekers with functional impairment resulting in reduced working capability going into work or education