Payment when taking part in programmes and travelling

When you take part in our programmes you can receive benefit payment in the form of activity support, development allowance or introduction benefit payment. You can also receive benefit payment for travel in conjunction with a programme or if you have to travel to a job interview somewhere else.


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Payment when taking part in a programme

You can receive a payment while taking part in one of our programmes.

  • If you are a refugee taking part in the introduction programme, the payment you receive is called introduction benefit payment.
  • If you are taking part in a different programme, you receive activity support or development allowance:
  • If you are over 25, you receive activity support.
  • If you are under 25, you receive development allowance.
  • Some participants who are under 25 are exempted from development allowance and instead receive activity support. These are young people who meet the requirements for unemployment benefit or young people with a disability limiting their ability to work and have taken part in a programme for at least a year.

You can receive activity support, development allowance or introduction benefit if you are taking part in:

  • The job and development guarantee programme
  • The introduction programme
  • The labour market training
  • On-the-job training
  • Support for enterprise start-up
  • Youth guarantee
  • Preparatory activities
  • Projects with labour market policy focus

It is Försäkringskassan (The Swedish Social Insurance Agency) that calculates and pays out activity support, development allowance and introduction benefit. When Arbetsförmedlingen decides on a programme for you we tell Försäkringskassan.

You apply for payment every month to Försäkringskassan.

Read more at forsakringskassan.se

If you have questions about activity support, development allowance or introduction benefit payment, call Försäkringskassan’s customer centre on 0771-524 524.

Activity support, development allowance and introduction benefit are paid every month in arrears. You must apply to Försäkringskassan for your payment at the latest by the 7th of every month for the money to be paid on the 26th of the same month. If the 26th is a Saturday, Sunday or public holiday, see forsakringskassan.se for more information.

Previously it was possible to apply for payment for several months back in time. Now you can only receive payment for at most the month before you apply. This means that you, for example, must apply no later than March to receive your benefit payment for February.

Read more at Försäkringskassan if you have questions about how to apply for activity support, development allowance or introduction benefit payment, or call Försäkringskassan’s customer centre on 0771-524 524.

Yes, but if you work and receive wages for the same day that you also receive activity support, development allowance or introduction benefit payment, your benefit payment will be reduced by the same amount that you receive in wages This applies regardless of what time of the day you work.

For more information about how the payment is calculated and other benefits that can affect your benefit payment, visit forsakringskassan.se or call Försäkringskassan’s customer centre on 0771-524 524.

If you get sick you must:

  • Inform Arbetsförmedlingen that you are sick on the first day of sickness that you cannot take part in your programme. Otherwise, you may lose your benefit payment for the entire period you are sick.
  • Also notify the place where you have your activity, for example your On-the-jobb training provider, education/training provider and so on.
  • Försäkringskassan needs a doctor’s certificate after the 7th day of your sickness for you to be able to receive your benefit.

If you are sick for a long period, Arbetsförmedlingen tries to adapt the content of your programme so that you can still take part. At most you can be registered on the programme and sick full-time for 30 days, after which you are discharged from the programme.

Report absence

Normally you cannot be away while you are taking part in a programme. There are a few exceptions when you can be away. You must have all time off or breaks from your activity approved by Arbetsförmedlingen in advance. You can contact us via Arbetsförmedlingen’s customer service on 0771-416 416 to apply for time off.

It is only if you are on the Job and Development Guarantee programme and wish to use the special time off possibility within the programme that you need to apply to your local office to have the time off approved.

If you do not take part in your activity (for example education or work experience placement) it may affect your payment. Exceptions are if you have had your absence approved in advance by Arbetsförmedlingen or have acceptable reasons to be absent.

You must notify Arbetsförmedlingen that you are sick on the first day you are absent from your activity.

Temporary care of a child – you must inform Arbetsförmedlingen that you are absent to take care of a child from the first day you are absent from your programme. Otherwise you risk receiving a warning or reduced payment. You must also state that you have been absent to take care of a child in your application for payment to Försäkringskassan.

Report absence

If you work part-time, read more about temporary care of a child at www.forsakringskassan.se.

Time off – you cannot have time off while you are taking part in a programme. There are a few exceptions and Arbetsförmedlingen must approve these in advance.

If you cannot begin your programme, you must tell Arbetsförmedlingen immediately so that we can draw up a new plan together.

If Arbetsförmedlingen feels that you need education to be able to get a job, you may be told to apply for a specific course/programme. This means that you are instructed to apply for a course/programme. If you do not apply for the education you have been instructed to apply for or decline to participate in the education you have applied for and been admitted to, this may affect your payment.

If you are receiving activity support, development allowance or introduction benefit, it is important that you:

  • take part in drawing up your plan together with us
  • submit your activity report to us in time
  • fulfil agreements to visit or contact us
  • take part in activities and other measures
  • apply for jobs that we instruct you to apply for
  • apply for education that we instruct you to apply for
  • actively look for work
  • notify Arbetsförmedlingen that you are sick on your first day of absence
  • apply to Arbetsförmedlingen for time off
  • notify Arbetsförmedlingen if you take a break from your studies
  • provide complete, truthful information when you apply to Försäkringskassan for payment

The provider of the programme in which you are taking part may provide information about your attendance and absence when Arbetsförmedlingen requests this information.

If you have any questions about your responsibilities, please contact Arbetsförmedlingen.

Pekar upp

Warning or reduced payment

When you take part in a programme, it is important that you follow the plan you have agreed with Arbetsförmedlingen to be able to receive your payments. If you do not take part in the programme as agreed, prolong your period of unemployment or cause yourself to be unemployed, Arbetsförmedlingen may give you a formal warning or decide that the benefit you receive from Försäkringskassan gets suspended for a number of days.

Neglecting your participation means that you without an acceptable reason

  • do not take part in drawing up an individual plan together with Arbetsförmedlingen
  • do not submit your activity report to Arbetsförmedlingen in time
  • do not fulfil agreements to visit or contact Arbetsförmedlingen
  • do not take part in measures or activities
  • do not apply for suitable jobs that Arbetsförmedlingen has instructed you to apply for
  • do not apply for education that Arbetsförmedlingen has instructed you to apply for
  • do not actively look for jobs

First time: you receive a warning.

Second time: 1 day without benefit payment.

Third time: 5 days without benefit payment.

Fourth time: 10 days without benefit payment.

Fifth and subsequent times: 45 days without benefit payment. If your payment is based on unemployment benefit, it is then reduced to 223 kronor per day after the 45-day period.

Prolonging your period of unemployment means that you

  • refuse a suitable job that you are offered
  • decline suitable education that you have been admitted to and that we have instructed you to apply for
  • through your behaviour obviously make it impossible for you to get a job
  • decline a measure or an activity in a programme.

First time: 5 days without benefit payment.

Second time: 10 days without benefit payment.

Third time: 45 days without benefit payment.

Fourth and subsequent times: 45 days without benefit payment. If your payment is based on unemployment benefit, it is reduced to 223 kronor per day after the 45-day period.

You cause your own unemployment if you

  • resign from your job without a valid reason
  • behave in such a way that you are dismissed.

First time: 45 days without benefit payment.

Second time: 45 days without benefit payment.

Third and each subsequent time: 45 days without benefit payment. If your payment is based on unemployment benefit, it is reduced to 223 kronor per day after the 45-day period.

First you receive a preliminary decision from us. When we send you a preliminary decision, we also send you the form "Svar på kommunicering" . This allows you to give your views and comments on the matter. Fill in the form and send it to the address given on the form. We then make a final decision.

Form: Blankett Svar på kommunicering

If you are not satisfied with the final decision, you can request that we examine it again. If you wish to do so, fill in the form "Begäran om omprövning" and send it to us.

Begäran om omprövning

If you have received a letter from the Ersättningsprövning unit and have questions, you can e-mail the unit at:

Ersättningsprövning

Försäkringskassan can decide to suspend your benefit payment for a long period, up to 195 days. This applies if you have knowingly or through gross negligence provided false or misleading information to Försäkringskassan in an attempt to receive more benefit payment than you are entitled to.

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Compensation for travel expenses

Are you taking part in a programme that we at Arbetsförmedlingen have decided on? Or are you unable to find a job where you live and have a job interview somewhere else? If so, you can in certain cases have your travel expenses reimbursed.

You can receive payment for travel, accommodation and an escort and for certain other expenses when you are taking part in a programme or investigation that we have decided on.

To receive compensation your journey must be necessary, i.e. a condition for you to be able to take part in the programme or investigation.

The payment covers that portion of your travel expenses that exceeds what it normally costs to commute where you live. The total sum must be at least 600 kronor.

Fact sheet on payment for travel, accommodation and escort

Are you to attend a job interview at an employer located somewhere else in Sweden, in another EU country, an EEA country or Switzerland? If so, we can pay some or all of your travel and accommodation expenses if you satisfy certain conditions.

Conditions to receive payment for a journey to an interview

  • you are over 20 and are or risk becoming unemployed
  • you are registered at Arbetsförmedlingen
  • you are having difficulty finding work close to your home
  • you must be able to prove that the employer has invited you to a visit at the employer’s location
  • Arbetsförmedlingen must have assessed that the visit is necessary for you to be able to get the job
  • the job must be advertised on Platsbanken or its equivalent in the EU or EEA country where you are looking for work. The job must also be advertised on Euro’s website.

How you apply and book your journey

It is important that you apply for payment and have your application approved before you book your journey. Contact your nearest Arbetsförmedlingen office for help with your application.

If we approve your application, we can help you book flights anywhere in the EU or the EEA and train journeys inside Sweden. You must book other journeys yourself after your application is approved and you are then reimbursed later if you have paid money yourself. The highest amount we can pay you is 2,500 kronor.

Who pays for my travel if I am instructed to take part in the introduction programme?

If you have recently arrived in Sweden and satisfy the conditions to take part in the introduction programme, you can be paid for the journey to and from Arbetsförmedlingen when you are to visit us and are instructed to take part in the introduction programme.

If you cannot pay for the journey yourself, we can help you book your journey. For help and more information, contact Arbetsförmedlingen on 0771-60 00 00.

You need to have received a decision from us to be able to be paid for journeys to interviews and programmes. To receive your payment, you then fill in a form called "Rekvisition" and send it to Arbetsförmedlingen’s finance department. The address is given on the form.

  • If you have received a decision concerning a journey to an interview or an investigation, we send the form home to you when you have made your journey.
  • If you have received a decision concerning journeys to a programme, we send you a form at the end of every month.

If you have received a decision on payment for travel using your own car, you must fill in the number of travelling days you have had during the period that the

"Rekvisition" form refers to. Every travelling day is a return trip. You do not need to send in petrol receipts.

If you have received a decision on payment for travel where you have paid for ferry, bus or train tickets yourself, you must fill in the total amount for all your receipts on the form. Attach your receipts that show what you have paid. If the decision refers to journeys between your home and the programme location, you must also state what period the receipts refer to.

Please write clearly and remember to sign the form before you send it in.

We send payment details to Swedbank, who handle the payments. If you have a bank account connected to your personal identity number, the money is deposited in that account regardless of which bank you use. If no bank account is connected to your personal identity number, the bank sends you a giro payment order.

Swedbank also send you an advice note stating what the payment refers to and how the money is paid, i.e. if it is paid into your bank account or if you are sent a giro payment order.

If you have received a giro payment order and instead wish to have the next payment paid into your bank account, you must contact Swedbank, who handle payments.

You can register your account via Swedbank’s website

For us to be able to pay money to you, we must have received your "Rekvisition" form. It must also be filled in correctly. We process the forms in the order they are received and our normal processing time is two weeks. We make payments three times a week.

If you have questions about applying for and decisions on payments for travel, contact your Arbetsförmedlingen office or call us on 0771-416 416.

Has your payment been approved and you have questions about the payment? Call 0771-60 00 02, Monday to Friday from 9-15. You can also send an e-mail:

Payments